Nicholos Palmer — Web Producer & Web Content Professional
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Web Production Meets User-Centered Strategy

I'm a Web Content Manager with 5+ years of experience managing end-to-end web production, CMS operations, and cross-functional publishing workflows. I specialize in taking projects from intake through QA and publish — on time, with clear communication throughout.

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Nicholos Palmer
5+
Years of web production experience
20%
RSVP lift via UX-informed campaign strategy
24%
Content subscription growth via SEO
3+
CMS platforms evaluated and managed
Case Studies

Projects That Bridge Production & Strategy

2022 Nuclear Policy Conference

Carnegie Endowment for International Peace

End-to-end web production and email campaign strategy for a leading biennial forum bringing together global experts on arms control, nonproliferation, and nuclear energy.

  • Built and launched UX-informed event landing pages inside a proprietary CMS, integrating the Splash event platform and applying Nielsen Norman landing page principles to drive registrations.
  • Coordinated email campaign strategy across stakeholders, using past campaign data and A/B testing to optimize messaging and drive a 20% increase in RSVPs relative to the previous conference.
Skills: Web production • CMS management • Email marketing • UX design • Campaign analytics

PackLane Editor Redesign

UX Design Project

Redesigned the PackLane packaging editor experience, focusing on usability improvements identified through user research and prototyping.

  • Conducted user research and interviews
  • Built wireframes and interactive prototypes
  • Streamlined the editor workflow
Skills: UX research • Wireframing • Prototyping

Brewed For You

Web Design Project

A concept web design project exploring brand identity, layout, and content structure for a coffee-focused experience.

  • Defined site structure and content plan
  • Designed page layouts and visual style
  • Built out responsive components
Skills: Web design • Branding • Layout
View All Projects
Nicholos Palmer
About Me

Hi, I'm Nicholos.

I'm a Web Content Professional with 5+ years of experience owning end-to-end web production, CMS operations, and cross-functional publishing workflows for mission-driven organizations.

I bridge the gap between content strategy and web execution, keeping projects moving from intake to publish with clear communication and strong attention to detail.

  • Manage web request intake, prioritization, and publishing pipelines
  • Build and QA campaign landing pages across CMS platforms
  • Coordinate cross-functional teams across Marketing, Design, and Engineering
  • Enforce WCAG accessibility standards across all digital properties
My Resume

Web Production

  • CMS management (Payload, WordPress, Webflow, Contentful (beginner))
  • End-to-end page production
  • QA and stakeholder review
  • WCAG accessibility standards
  • HTML, CSS, JavaScript

Project Management

  • Cross-functional intake and triage
  • Editorial and publish calendar management
  • Monday.com and Asana
  • Stakeholder communication
  • Launch coordination and deploy sequencing

SEO, Analytics and Email

  • GA4, Google Search Console, Hotjar
  • A/B testing and post-campaign analysis
  • Marketo Engage, Constant Contact
  • Email campaign build, QA, and deployment
  • Content discoverability and SEO optimization
Tools and Software

CMS Platforms

Payload CMS
WordPress
Webflow
Drupal CMS (intermediate)
Contentful (beginner)
Granicus

Design and Accessibility

Figma
Canva
Adobe Photoshop
WCAG Compliance
UX/UI Design Principles

Email and Marketing

Marketo Engage
Constant Contact
GA4
Google Search Console
Hotjar

Project Management

Monday.com
Asana
Slack
Technical Documentation
Cross-team Coordination

Writing and Project Samples

View my writing samples here.

Results at a Glance

3% CTR lift

Drove a 3% CTR lift in Q1 2024 by owning full email campaign production in Marketo, from build and QA through deploy and post-send analysis, leveraging A/B testing and personalization features.

24% subscription growth

Grew content subscriptions 24% in 2023 by optimizing SEO across web properties using GA4, Google Search Console, and Hotjar, while enforcing content discoverability standards.

20% RSVP lift

Increased attendance at the 2022 Nuclear Policy Conference by 20% through UX-informed event landing pages and a coordinated, data-driven email campaign strategy.

Reach Out

📞 (704) 414-0302
✉️ nicholospalmer@gmail.com
🔗 linkedin.com/in/nicholospalmer